Paul Rigby

Professional Summary

Skilled in multi-cloud infrastructure with over a decade of experience in analytical and systematic thinking. Proficient in performing comprehensive evaluations and devising practical solutions for current and future needs. Collaborates effectively with both technical and non-technical peers to achieve goals. Holds industry certifications and stays updated on the latest trends.

Work History

Lead Business Platform Engineer
09/2023 to Current
Together Money – Cheadle, Manchester

• Executing the deployment, upkeep, and issue resolution for internal products and services across hybrid cloud and on-premises environments in the UK, employing agile and DevOps practices.
• Leading the transition and implementation to Microsoft 365, moving away from traditional on-premises Exchange, SharePoint, and File Shares.
• Working in tandem with multidisciplinary teams to deliver scalable and precision-engineered solutions, consistent with best practices and enhanced by Azure DevOps tools.
• Overseeing and guiding a team of Business Platform Engineers, cultivating an environment of collective technical understanding and mastery.
• Maintaining adherence to Change Management, ITIL, and Operational standards, along with providing vital production support.
• Building, transitioning, preserving, and managing cloud infrastructure, assuring automated and safeguarded account setup, system configurations, and the monitoring of performance and availability for services used by colleagues.
• Interacting with the service desk, co-workers, and external parties to tackle problems swiftly and effectively.
• Assessing, incorporating, sustaining, overseeing, and orchestrating vendor support for a variety of software and SaaS solutions.

Infrastructure Lead
09/2019 to 06/2023
Wejo Ltd - Remote

• Responsible for designing and implementing hybrid cloud solutions that leverage the best features of AWS, Azure, Microsoft 365, Intune, and JAMF.
• Worked with a team of engineers who support the global infrastructure, capable of handling the world’s connected vehicles.
• Used various tools and technologies to automate and integrate workflows across different cloud services and enterprise applications, such as PowerShell, CLI, Microsoft Graph, Azure Automation, and Terraform.
• Collaborated with the information security team to deploy and configure innovative solutions for threat detection and response, such as Azure Sentinel, Darktrace, and Trend Micro.
• Designed and implemented Azure role-based access control (Azure RBAC) to manage access to Azure resources.
• Migrated cloud infrastructure from On-premises & AWS to Azure using best practices and tools.
• Configured Azure Identity Governance to monitor and remediate identity risks.
• Set up Enterprise Application & App Registration for secure and seamless authentication.
• Deployed and managed Endpoint Manager & JAMF to manage endpoints and applications.
• Migrated to AWS Single Sign-On for centralized identity and access management network.
• Installed and configured Cisco Meraki devices (Security Appliance, Switches, Access Points, and Virtual Appliances) for network security and performance.
• Deployed SIEM (Splunk Enterprise and Azure Sentinel) for threat detection and response.

Systems Engineer
03/2017 to 09/2019
Ombudsman Services - Daresbury, Halton

• Responsible for managing and maintaining IT infrastructure.
• Used PowerShell to automate tasks and troubleshoot issues, Microsoft 365 to provide cloud-based services and collaboration tools, Windows Server to configure and administer servers, SCCM to deploy and update software and devices, and Microsoft Azure to host and scale applications and data.
• Managed Azure cloud solutions for web hosting, automation, and hybrid infrastructure.
• Deployment and configuration of Exchange 2016 / Hybrid Environment.
• Migration of circa 2000 mailboxes from Exchange 2013 to Exchange 2016 Hybrid Environment, followed by subsequent migration to Office 365.
• Installation and configuration of Dell N Series switch stacks.
• Server Room relocation.

Infrastructure Consultant
01/2013 to 03/2017
Polymorph Ltd - Runcorn, Halton

• Migrated to Office 365 from Exchange, IBM Domino, and Google Mail using migration tools (Quest NME / CMN, Binary Tree CMTE, Exchange).
• Analysed complex project server issues and worked on large enterprise and business-critical applications.
• Backed up data daily to prevent undue information loss and coordinated disaster recovery plans.
• Evaluated hardware and software requirements for new system development.
• Standardised job tasks and trained junior team members on best practices and standards for optimum systems operations.
• Prepared proposals outlining requirements, potential solutions and required resources, timelines, and costs to achieve objectives.
• Estimated costs of new systems, modifications, and updates.

Education

Foundation Degree Science (FdSc), Information Technology Networks
2004 to 2006
Sheffield Hallam University - Sheffield

Higher National Diploma, ICT Systems Support
2002 to 2004
St Helens College - Liverpool